The Linden Method program is licensed to Lifewise Publishing LLC by Charles Linden Holdings Ltd.
The Linden Method program is protected by copyright and international trademark registration.
Lifewise Publishing LLC is the publisher of all materials and information on this website and is regulated by US law.
Payment terms and currencies offered on this website are provided to enable users to have complete freedom of choice with regard to the method and currency they most feel comfortable using.
Please read the following terms and conditions carefully since they govern your use of this Website and becoming a client of The Linden Method Program (Under license to Lifewise Publishing LLC.) By accessing this site and any of the pages therein, you agree to be bound by these terms and conditions below. They may be modified by Lifewise Publishing LLC from time to time. If you do not agree to the terms and conditions below, do not access this site or any of the pages therein. Each user of this Website agrees to the following terms and conditions:
Requests for refunds and refund payments will only be permissible after 30 days from the date of joining the program. Delivery of the materials must be made to the client; delivery refusal is not permissible; refusal to accept delivery results in the materials being destroyed and will prevent the refund process from taking place.
In order to monitor and maintain our service standards and in order to process a refund, we ask you to contact a Linden Method Support Specialist who will ask you a few simple questions and will then authorise your refund request in our administration system.
All refunds will then be issued on receipt of return goods only, proof of postage is not proof of delivery, and therefore it is a requirement that goods are returned using tracked and signed for delivery.
We aim to provide refunds within 10 working days of receipt. Returned items must be in complete, in good condition and returned to our UK administration office only (address provided on request). Returns sent to any other address or office will be refused.
Support is provided for the advertised period from date of purchase of the package - this includes support using the Method, technical support and any password retrieval. Support will be provided to the end user (sufferer) only or to their parent in the case of the Junior Version.
Access to your Login Member's Area is available for 12 months from date of purchase. Support availability may occasionally deviate from stated hours due to downtime for systems and server maintenance, company events, observed holidays, and events beyond our control.
The Linden Method is not responsible for telephone charges incurred in connection with the use of telephone support services. We require you to call or email our offices for support. In all cases we will ask security questions to verify you as a client such as, but not limited to; your name, email address, client reference, address. We DO NOT use premium rate lines for our support calls - calls will be charged at your telephone network service providers rates.
Support is provided on the following basis:
Non compliance and Renewed memberships
We have a Duty of Care to re-direct or refund a membership (or renewed membership), for any client who we believe, after careful consideration, is not able to or is not benefitting from following The Linden Method program.
The roles of our Linden Method Specialists is to provide compliance support only for The Linden Method. Although trained in a conventional sense and working within the ethical framework of the BACP, their role here is to only provide compliance support for The Linden Method and not to provide talking or counselling therapy.
Every member of The Linden Method Team is entitled to a working environment that promotes dignity and respect and no form of intimidation or harassment will be tolerated. We reserve the right to cancel a client membership if we feel that a client has shown an unacceptable behavior towards any member of The Linden Method Team. If we cancel a membership on this basis, the refund guarantee is void.
Other unacceptable behaviour leading to termination of membership:
Decisions on the above will be made by our management and will not be reversed. If actioned, the party involved will be excluded permanently without warning.
The Linden Method program is licensed, by law, for use by one person unless written permission is provided by the copyright owner. Non-compliance may constitute a breech of registered trademark and copyright laws resulting in litigation. The program materials may not be sold or given to a third party. The Linden Method pack does not contain all course materials, therefore it is impossible and illegal to pass on the pack in exchange for money or free of charge. We do not issue reseller agreements. If you see The Linden Method for sale elsewhere, you can presume that these are unauthorised copies.
The client user/owner is the sufferer. No other person qualifies to access the support unless express permission is given by The Linden Method directly. In the case of the junior version, the parent becomes the client and support can be provided to both parent and child. The client priveleges cannot be passed to a third party such as a doctor, psychologist or other health worker who is not in receipt of a TLM Coaching Accreditation License.
Use of The Linden Method in practice by people not holding a TLM Coaching Accreditation qualification will constitute breech of copyrightlaw and the TLM user license. http://www.lindenmethodcoaching.com
Use of The Linden Method in practice without acquiring a legal multi-user license will constitute breech of copyrightlaw and the TLM user license.
Please note that your consignment may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be borne by you. It is accepted by you that Lifewise Publishing LLC has no control over additional charges in relation to customs clearance. Lifewise Publishing LLC recommends that you check with your local customs officials or post office for more information regarding importation taxes / duties that may be applicable to your order. You will be the importer of record and responsible for any import VAT and duty that may be borne. In addition, any charges for import clearance will be borne by you, the customer.
This is as follows:-
Nothing in this contract creates any right which is enforceable by any person who is not a party to the contract.
Lifewise Publishing LLC shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
If any part of these conditions is unenforceable (including any provision in which Lifewise Publishing LLC excludes its liability to you) the enforceability of any other part of these conditions will not be affected.
Lifewise Publishing LLC operates a complaints handling procedure, which is used to try to resolve disputes when they first arise. If you have a complaint, please contact the Customer Service department at our contact address.
These terms and conditions, together with the current Linden Method Web site prices, delivery details and The Linden Method contact details, set out the whole of our agreement relating to the supply of the goods to you by Lifewise Publishing LLC. These terms and conditions cannot be varied except in writing signed by a director of Lifewise Publishing LLC. In particular nothing said by any sales person on behalf of Lifewise Publishing LLC should be understood as a variation of these terms and conditions or as an authorized representation about the nature or quality of any goods offered for sale by Lifewise Publishing LLC. Lifewise Publishing LLC shall have no liability for any such representation being untrue or misleading.
In these terms and conditions:-
It is vital that you receive a formal medical diagnosis. The Linden Method program is designed for use by sufferers of a wide range of anxiety conditions and may be helpful in the elimination or management of other conditions where anxiety plays a part. Please do not attempt to self diagnose.
Video testimonials on our websites may, in some cases, be portrayed by actors. This is to protect the original identity of our clients and has been agreed by the provider of the words.
The Linden Method is intended for use by adults. Any information or advice passed to minors must be the responsibility of a parent or guardian. Lifewise Publishing accept no responsibility for damages or injury to minors as a result of using The Linden Method program.
The Linden Method, content on thelindenmethod.co.uk URL and all associated media is copyright Charles Linden and used under license issued by Charles Linden to Lifewise Publishing LLC. The Linden Method is a registered trademark. The research carried out by The Linden Centres, with specific reference to our unique theory about the role of the Amygdala in the formation of anxiety disorders and our elimination solution, which addresses this, is legally protected. Any attempt to 'pass off' this research or any copyrighted material, in any way, will result in legal action.
As the license issuer, Charles Linden is not responsible for content provided on this website.
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